Books

 

Recent Publications

Why People Don't Believe You by Rob JollesWhy People Don’t Believe You For some, projecting confidence and credibility is second nature. For others, it seems like a foreign language they’ll never learn – until now. Rob Jolles delivers the solutions for anyone looking to enhance the most basic need of all; to be believed.

Price: $15.00

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How to Change Minds by Rob JollesHow to Change Minds (June, 2013, Berrett-Koehler) has become an instant classic. Surely you know plenty of people who need to make a change, but despite your most well-intentioned efforts, they resist. Why? Because people fundamentally fear change, and Rob Jolles knows this scenario all too well. Whether you hope to make a sale, or improve a relationship, Jolles’s wise — illustrated through a bevy of sometimes funny, sometimes moving, always illuminating stories–will help you to ensure that changing someone’s mind is never an act of coercion but rather one of compassion.

Price: $15.00

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How to Run Seminars and Workshops by Rob JollesRob Jolles’s How To Run Seminars And Workshops 4th Edition (March 2017, John Wiley & Sons) is a true training treasure. This new Fourth Edition has been updated and expanded, with new information on training simulations, self-marketing, and online delivery. New templates and worksheets help you sell your presentation more effectively, and insider tips leave you equipped to handle any situation that might arise. Novice presenters will find extensive guidance for every phase of the process, and even veteran presenters will learn how to fine-tune and adjust their methods to suit their audience and mode of delivery. This thoroughly revised edition of the bestselling skill-building consultant guide, is a revision of its successful predecessors-which have sold over 100,000 copies since it was first published in 1993.

Price: $18.00

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Customer Centered Selling by Rob Jolles
Rob Jolles’s Customer Centered Selling (September 2009, Simon & Schuster), put to  good use by Xerox Corporation’s highly successful staff, outlines a step-by-step technique that teaches anyone who wishes to learn the process of persuasion by reversing the conventional selling process. This book provides a systematic approach that prepares the reader to anticipate… and influence behavior. Eight weeks at number one and over 100 weeks on the Business Best Seller list, this book just been released in a 2nd edition and has now been translated in over a dozen languages.Price: $10.50 Please contact Jolles Associates, Inc. to determine specific shipping rates for all international orders.


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The Way of the Road Warriors by rob Jolles
In The Way of the Road Warrior (November 2005, Jossey-Bass), Rob Jolles shares the wisdom gained through over 2 million miles in the air and 22 years on the road. While traveling domestically and internationally for business, Jolles took notes – for over ten years on his experiences, and now offers insights on the sometimes difficult balancing act between work, travel, and family. With a humorous approach to a challenging topic, readers will not only finish The Way of the Road Warrior better informed, they will find themselves completing their own emotional journey better informed, inspired and motivated as well.Price: $15.00Please contact Jolles Associates, Inc. to determine specific shipping rates for all international orders.


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Mental Agility by Rob JollesIs the speed at which someone thinks a gift, or can it be taught? Rob Jolles not only says it can be taught, he teaches you exactly how. In Mental Agility® (July 2006, Capital Books), conditioning the mind to think quickly under pressure, controlling a conversation, and persuading those around us to do what we wish, allows us to maximize the use of the Mental Agility® we all possess. The key to acquiring Mental Agility®, is merging improvisational skills to repeatable, predictable business processes. In this book – they do! Each chapter of the book not only identifies a particular business problem, it outlines a process and practice to truly acquire the Mental Agility® to succeed.

Price: $13.00

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Ebooks
You’ll find Kindle Ebooks available here on Amazon >>

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Enhanced Ebooks

How to Change Minds: Enhanced Ebook

This enhanced edition contains ten videos totaling over 25 minutes in length. For many of the skills taught in this book, Rob provides video role-plays showing many of the skills in action. In other videos, Rob underlines the crucial ethical nature of persuasion, and even shares an inspirational story cut from the original book.

Audio Book

For those who prefer a different way to learn, we have you covered! Read by Rob Jolles, his audio books will not just teach; they will motivate and inspire!

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Why People Don’t Believe You

Audio Book (on Audible.com)

    • 4 hrs and 7 mins
    • Unabridged Audiobook

 

 

 

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How to Change Minds

Audio Book (on Audible.com)

    • 4 hrs and 51 mins
    • Unabridged Audiobook

 

 

 

Products

“No More Order Taking” KEYCHAINNo Order Taking Keychain Carry this reminder, and make a statement! Feel free to place your keys on it, but Rob likes to hook it the outside of the notepad he uses when he meets with his clients. He tells them: “This keychain is a reminder – a reminder to both of us that you did not bring in an order taker today. I’m here to ask questions and listen, and this is my reminder to make sure
I do just that!”Keychain: $6.00




“The Great Equalizer”
LAPEL PIN
Lightning Bolt Pin
For over two decades, Rob has worn a small, inconspicuous lightning bolt. Ask him why he wears it, and he’ll tell you it stands for energy and enthusiasm. “There are many things a client will forgive, but a lack of energy and enthusiasm is unforgiveable. That lightning bolt has always been my reminder.”Pin: $2.50