Thank Goodness It’s… Wednesday?

As a kid, I remember looking forward to Fridays.  Although you had to work your way through the day, you knew that, at the end of that day, the weekend would begin! I think I probably had a kind of pep in my step, since I knew that fun was only hours away.  I looked...

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Motion Is Lotion

Although I liked playing in pools, I never took swimming all that seriously until I entered my 30’s.  At that point, I fell in love with swimming long distances, and did just that week after week, month after month, and year after year. I never swam less than a mile...

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Not Only Do Opposites Attract…

… They Must Attract I’ve always loved the game of basketball.  I played the game at a pretty high level as a kid, coached kids when I got older, and even played in a handful of adult leagues. Strangely enough, it was the last league I played in that made me a more...

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Don’t Give Up On The Obvious

I always get a kick out of watching my wife go about looking for lost items.  To her credit, like most of us, she always starts in the most obvious places.  If it’s lost keys, she looks in her purse. If it’s a lost cell phone, she’ll look on her desk.  If it’s lost...

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The Dreaded Monotone Face

I’ve been noticing a new, rather disturbing phenomena that seems to be settling in on many of my virtual conversations.  The sound is good, the camera is sharp, the connection seems adequate, and the lighting is generally fine.  In our race to master this unique form...

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When Questions Become Conversations

It seems basic to be told, taught, and monitored to ask questions when we communicate with clients. I can’t imagine anyone who has been trained to sell who has not been taught this lesson… and taught this lesson multiple times.  Well, I’m here to tell you it’s...

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Backed Into A Confrontation Corner

About nine years ago, I wrote a four-part BLArticle® miniseries dedicated to dealing with how to handle difficult behavior without direct confrontations.  There are a handful of ways to professionally avoid confrontations… but that doesn’t mean there’s never a need...

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The Agony of Default

default: a selection made usually automatically or without active consideration.   I think we all have a love/hate relationship with the default settings within our computers.  In theory, these settings are designed to make our lives easier, and to help us do our jobs...

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The Danger Is At The End – Not The Beginning

A few years ago, I was invited to go on a Segway tour of Washington, D.C.  Having never been on a Segway before, I was a bit anxious, but I didn’t really have a choice.  I had auctioned off the ten-person tour for a charity, and part of the package was for me to...

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